pub775 takes the privacy of every Filipino player seriously. This Policy explains exactly what personal information we collect, why we collect it, how it is used, and the rights you hold under Philippine law.
Six core commitments that underpin how pub775 handles every piece of personal information we hold about you.
pub775 processes all personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
Personal data stored by pub775 is encrypted at rest and in transit using industry-standard SSL/TLS protocols — the same security grade used by Philippine banks for online transactions.
pub775 does not sell, rent, or trade your personal information to any third party for commercial marketing purposes — ever. Your data is used solely to operate and improve your pub775 experience.
pub775 collects only the data necessary for a specific, legitimate purpose — and uses it only for that purpose. We do not process personal data in ways incompatible with the reason it was originally collected.
pub775 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by PAGCOR regulations and Philippine law — after which data is securely deleted.
pub775 supports all data subject rights under the DPA 2012, including access, correction, deletion, and objection — and maintains a straightforward process for you to exercise those rights at any time.
This Privacy Policy ("Policy") describes how pub775 ("pub775," "we," "us," "our") collects, uses, discloses, stores, and protects the personal information of users ("you," "your," "Player") who access or use the pub775 online casino and sports betting platform available at pub775.app (the "Platform").
pub775 is committed to protecting the privacy and personal data of every Filipino player who uses our services. This Policy is issued in accordance with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), and the relevant issuances of the National Privacy Commission (NPC). pub775 also processes personal data as required by the Philippines Amusement and Gaming Corporation (PAGCOR) under the terms of our operating authorization.
This Policy should be read together with pub775's Terms and Conditions. By registering an Account on pub775 or by continuing to use the Platform, you acknowledge that you have read, understood, and agree to the collection and use of your personal data as described in this Policy.
For the purposes of the Data Privacy Act of 2012 and this Policy, pub775 acts as the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. As Personal Information Controller, pub775 determines the purposes and means of processing personal information relating to Platform users.
pub775 has designated a Data Protection Officer (DPO) responsible for overseeing the Platform's data protection strategy and ensuring compliance with the DPA 2012. Queries, requests, or complaints relating to this Policy or pub775's data processing practices may be directed to pub775's Data Protection Officer via the contact information provided in Section 16 of this Policy.
pub775 collects only the personal data that is necessary for the legitimate purposes described in this Policy. The categories of personal data we collect are set out in the table below:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number (PhilSys, UMID, Passport, Driver's License) | Required for KYC |
| Contact Data | Philippine mobile number (+63), email address | Required for account |
| Address Data | Residential address in the Philippines (province, city/municipality, barangay) | Required for KYC |
| Financial Data | GCash number, Maya account details, bank account name and number (for withdrawals), transaction history | Required for payments |
| Account Data | Username, encrypted password, account balance, session history, bonus usage, preference settings | Required for account |
| Gaming Activity Data | Game sessions, wager amounts, win/loss history, bet types, game preferences | Required — PAGCOR |
| Technical Data | IP address, device type and model, operating system, browser type, session timestamps | Automatic collection |
| Communication Data | Records of live chat support interactions, emails, or messages sent to pub775 | When you contact us |
| Responsible Gaming Data | Self-exclusion status, deposit limits set, session time limits, problem gambling risk assessments | When tools are used |
pub775 does not collect or process sensitive personal information beyond what is strictly required for identity verification (KYC), PAGCOR compliance, and responsible gaming assessments. We do not collect information regarding racial or ethnic origin, religious beliefs, health conditions beyond responsible gaming context, or political affiliations.
pub775 collects personal data through the following channels:
Information you provide directly to pub775 when you register an Account, complete KYC verification, make a deposit or withdrawal, set responsible gaming preferences, submit a support request, or communicate with pub775 through any channel.
Technical data collected automatically when you access the Platform — including IP address, device identifiers, browser information, and session activity logs. This data is collected through server logs, cookies, and similar tracking technologies as described in Section 9 of this Policy.
In certain circumstances, pub775 may receive personal data about you from third parties, including:
pub775 processes your personal data only where a lawful basis exists under the DPA 2012. The purposes for which we process personal data and the corresponding lawful basis are as follows:
| Purpose | Lawful Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Identity verification (KYC) and age verification | Legal obligation — PAGCOR; DPA 2012 |
| Processing deposits and withdrawals | Performance of a contract with you |
| Anti-money laundering (AML) screening and reporting | Legal obligation — Republic Act No. 9160 (AMLA) |
| Fraud prevention and security monitoring | Legitimate interests of pub775 and its players |
| Responsible gaming monitoring and interventions | Legal obligation — PAGCOR responsible gaming requirements |
| Customer support and dispute resolution | Performance of a contract; legitimate interests |
| Platform improvement and technical maintenance | Legitimate interests of pub775 |
| Sending account notifications and security alerts | Performance of a contract; legitimate interests |
| Sending promotional communications (where opted in) | Your consent (withdrawable at any time) |
| Regulatory reporting to PAGCOR and other authorities | Legal obligation |
Where pub775 relies on your consent as the lawful basis for processing — specifically in relation to promotional communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent to marketing communications, update your Account notification preferences or contact pub775 support directly.
pub775 does not sell your personal data. We disclose personal data to third parties only in the limited circumstances described below, and only to the minimum extent necessary for the relevant purpose:
pub775's primary data processing infrastructure is located within the Philippines. However, certain third-party service providers — including game providers and technical platform vendors — may operate infrastructure or process data in jurisdictions outside the Philippines.
Where personal data is transferred outside the Philippines, pub775 ensures that such transfers are subject to appropriate safeguards as required by the DPA 2012 and the relevant issuances of the National Privacy Commission. These safeguards include:
pub775 does not transfer personal data to jurisdictions known to have inadequate data protection frameworks without implementing additional safeguards as required by the NPC.
pub775 retains personal data for only as long as is necessary to fulfil the purpose for which it was collected, to comply with our legal and regulatory obligations, and to protect pub775's legitimate interests. The principal retention periods applicable to personal data processed by pub775 are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data (active accounts) | Duration of active account | Contract performance |
| Account and identity data (closed accounts) | 5 years post-closure | PAGCOR; AMLA requirements |
| Financial transaction records | 5 years from transaction date | AMLA; BIR requirements |
| KYC verification documents | 5 years post-account closure | PAGCOR regulatory requirement |
| Gaming activity and wagering records | 5 years from date of activity | PAGCOR regulatory requirement |
| Support and communication records | 2 years from date of interaction | Legitimate interests; dispute resolution |
| Technical and log data | 12 months from collection | Security; fraud prevention |
| Responsible gaming records | 5 years from last self-exclusion end date | PAGCOR; player protection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with pub775's internal data disposal procedures, unless further retention is required by a court order, law enforcement request, or ongoing regulatory proceeding.
pub775 uses cookies and similar tracking technologies on the Platform to ensure core functionality, improve the user experience, and support security and fraud prevention measures. The categories of cookies used by pub775 are as follows:
These cookies are essential to the operation of the pub775 Platform and cannot be disabled without affecting core functionality. They include session management cookies (maintaining your logged-in state), security cookies (supporting CSRF protection and fraud detection), and load-balancing cookies. No consent is required for strictly necessary cookies under applicable Philippine law.
Functional cookies remember your preferences — such as your preferred language, game lobby layout settings, and responsible gaming reminder settings — so you do not need to re-enter them on each visit. These cookies are set with your implicit consent when you use relevant Platform features.
pub775 uses analytics tools to understand how players navigate the Platform, which features are most used, and where technical issues arise. Analytics data is aggregated and anonymized where possible. Where individual-level analytics processing occurs, pub775 relies on your consent, which may be managed through your browser settings or pub775's cookie preference center.
You can control cookie settings through your browser's privacy settings. Disabling non-essential cookies will not prevent you from accessing the pub775 Platform, but may affect the functionality of certain Platform features. Please note that disabling strictly necessary cookies may prevent you from logging in to your Account.
pub775 does not knowingly collect or process personal data of individuals under 21 years of age. Age verification is a mandatory component of pub775's KYC process. If pub775 discovers that personal data has been collected from a person under 21, that Account will be immediately and permanently closed, all associated data will be deleted (subject to regulatory retention requirements), and any funds will be returned to the deposit source.
If you believe that a person under the age of 21 has registered an Account on pub775, please contact us immediately at the address provided in Section 16. pub775 takes underage access with the utmost seriousness and will act promptly on any such report.
pub775 implements technical and organizational security measures appropriate to the risk presented by the personal data we process. These measures include, but are not limited to:
While pub775 takes all reasonable steps to protect your personal data, no internet-based system can guarantee absolute security. Players are encouraged to protect their own account security by using strong, unique passwords and enabling 2FA on their pub775 Account.
As a data subject under the Philippines Data Privacy Act of 2012, you have the following rights in respect of your personal data held by pub775. pub775 is committed to facilitating the exercise of these rights in a timely and accessible manner.
You may request a copy of the personal data pub775 holds about you, together with information about how it is processed and the legal basis for processing.
If personal data held by pub775 is inaccurate or incomplete, you may request its correction. Account contact details can be updated directly through your Account settings.
You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for its original purpose, subject to pub775's legal retention obligations.
You may object to pub775 processing your personal data where pub775 relies on legitimate interests as the lawful basis. This right does not apply where processing is required by law or to fulfil a contract.
Where processing is based on your consent or a contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
Where pub775 relies on your consent to process personal data — such as for marketing communications — you may withdraw that consent at any time without affecting previous lawful processing.
To exercise any of these rights, submit a written request to pub775's Data Protection Officer at the contact address in Section 16. pub775 will acknowledge your request within seventy-two (72) hours and provide a substantive response within fifteen (15) business days, consistent with NPC guidelines. If a request requires additional time to process, pub775 will notify you and provide a revised timeline.
If you believe pub775 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected data subjects, pub775 will:
pub775 maintains a documented personal data breach management procedure in compliance with NPC requirements. Players are encouraged to report any suspected security incidents affecting their pub775 Account to our support team immediately.
The pub775 Platform may contain references to or integrations with third-party service providers — including payment processors and game content providers — whose own websites, platforms, or privacy practices are independent of pub775. This Policy does not apply to any third-party platform or service, even where accessible from within the pub775 Platform environment.
pub775 is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you access in connection with your use of pub775 — in particular, the privacy practices of GCash, Maya, and any bank you use for deposits or withdrawals, as these services handle financial data independently of pub775 under their own privacy frameworks.
pub775 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, updates to Philippine data protection law, or changes required by PAGCOR's regulatory requirements. The date of the most recent revision is indicated at the top of this Policy.
Where amendments to this Policy are material — meaning they substantively affect the rights of data subjects or the manner in which personal data is processed — pub775 will provide notice to registered Account holders via their registered mobile number or email address a minimum of fourteen (14) days prior to the changes taking effect.
Your continued use of the pub775 Platform following notification of a material amendment constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you should cease using the Platform and contact support to close your Account.
For any questions, concerns, data subject rights requests, or complaints regarding this Privacy Policy or pub775's data processing practices, please contact pub775's Data Protection Officer:
If you are not satisfied with pub775's response to a data protection concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines, which serves as the supervisory authority for data protection matters under the DPA 2012.
Now that you understand exactly how pub775 handles your data — with DPA 2012 compliance, PAGCOR oversight, and no sale of personal information — you can play with full confidence. Join thousands of Filipino players who trust pub775 every day. 21+ only.
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